- 19+ in most provinces, 18+ in AB, MB & QC
- Licensed: ALSI-202508036-FI1
- Deposit via Visa, Mastercard, Apple Pay, Google Pay
What actually matters when you pick where to play
In Canada, the line between a solid operator and a shaky one usually comes down to three things: who licenses it, whether fees are disclosed upfront, and whether payouts happen the way the site says they will. KoalaBet operates under licence ALSI-202508036-FI1, issued by the Autonomous Island of Anjouan, Union of Comoros. That's not a Canadian regulator, so treat the licence as one data point, not a guarantee, and do your own check before you deposit.
On fees, the brand's own position is that it doesn't charge for deposits or withdrawals itself; the only cost you'll ever see is the network gas fee that any blockchain charges to move crypto. Games are described as running on provably-fair tech with certified RNGs — again, worth verifying yourself rather than taking on faith. This is a page for adults only: 18+, and if the numbers stop being fun, KoalaBet's Responsible Gambling information is worth reading before you fund an account at all.
Deposits and withdrawals — and the rule that catches people out
KoalaBet accepts Apple Pay, Google Pay, Visa and Mastercard for deposits, alongside a long crypto list: Bitcoin, Ethereum, Tether on both ERC-20 and TRC-20, USD Coin, XRP, TRON, Litecoin, Dogecoin and Solana. The part that trips people up: withdrawals are always processed in cryptocurrency, even if you funded the account with a card or a mobile wallet. Deposit with Visa, cash out in Bitcoin or whichever coin the cashier offers — there's no fiat-to-fiat round trip here.
Minimum withdrawal is $15. Beyond that floor, exact per-coin minimums and maximums aren't published on the verified pages; the cashier shows the live limit for whatever currency you select. Crypto withdrawals process instantly once approved, but actual arrival time depends on network congestion, and can slow down if a security check or identity verification is triggered — KoalaBet applies this selectively rather than on every single withdrawal.
Payment methods
Deposit with cards or a wallet, but plan to receive your withdrawal in crypto.
Network gas fee applies, no fee from KoalaBet.
Bonuses come with wagering — read it before you opt in
KoalaBet's Cashback offer pays up to 10% back on a daily, weekly and monthly basis. Wagering terms for this one aren't published on the verified pages, so check the current fine print on the bonuses page before you claim — a cashback percentage means little if the clearing conditions eat the value. The other live promo, Lucky Spin, hands out rewards that are bonus funds with their own wagering requirements, and those have to be cleared before any subsequent bonus wagering counts toward your balance.
Playing from your phone
There's no confirmed native iOS or Android app for KoalaBet as of this check — see the app page for the latest before assuming one exists. Since withdrawals run through crypto wallets rather than card rails, mobile play through a browser works the same whether or not a dedicated app shows up later.
Getting help
Support runs through email at support@koalabet.io and live support on the site, with 24/7 hours quoted for email queries in KoalaBet's own FAQ. If something payment-related goes sideways — a slow crypto confirmation, an unexpected verification request — that's the first place to raise it. The contact page has the current routes through.
Frequently asked questions
If I deposit with a card, can I withdraw back to the same card?
No. KoalaBet processes all withdrawals in cryptocurrency, even when the deposit was made with Apple Pay, Google Pay, Visa or Mastercard. Choose a crypto wallet at the cashier to receive funds.
What's the minimum withdrawal?
$15 is the minimum across the board. Exact minimum and maximum limits per cryptocurrency are shown in the cashier at withdrawal time and aren't published elsewhere.
Does KoalaBet charge withdrawal fees?
KoalaBet says it doesn't add its own fee on deposits or withdrawals. The only cost is the blockchain's own network gas fee, which varies by coin and network load.
Will I always need to verify my identity to withdraw?
Not always. KoalaBet applies identity checks selectively — triggered by security reviews, larger withdrawals, or regulatory requirements — rather than on every payout.